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Gift Cards - Terms and Conditions

1.) Trouva gift cards are available to purchase online at trouva.com/giftcards and available as e-gift cards only.

2.) You can purchase £25, £50, £100 or a custom amount. All gift cards will be denominated in GBP.

3.) Trouva gift cards can be redeemed at Trouva.com only.

4.) If the price of the item you purchase is less than the Trouva Gift Card amount, you will be provided a new Gift Card code for the remaining value via email within 24 hours.

5.) To redeem a Trouva Gift Card, simply make a purchase on Trouva.com and enter the unique 12 digit code at checkout where indicated before you make your purchase.

6.) The total shipping fee cannot be paid for using gift card credit and must be paid for using an alternative payment method.

7.) Trouva gift cards are valid for 12 months from the date of purchase. If you do not spend the full value of your gift card within its validity period, any remaining balance will be forfeited and removed from the card.

8.) Once a Trouva gift card has been redeemed, it cannot be returned for cash value.

9.) Any refunds due to you in accordance with these Terms will be credited to you via the issuance of a new gift card code. There will be no monetary exchange for returned or canceled orders made with account credit.