CHRISTMAS EXTENDED RETURNS

Everything you need to know about shopping with Trouva during the festive period.

Extended Christmas Returns

Orders placed between 9th November 2020 and 22nd December 2020 will be eligible for return up to 14th January 2021.
Find out how to request a return here.

Last Order Dates for Christmas Delivery

Bulgaria, Estonia, Finland, Italy	16th December
Australia, Ireland, New Zealand, Norway, Romania, Sweden, Switzerland	17th December
Austria, Canada, Czech Republic, Denmark, Mexico, Poland, Portugal, Spain, Taiwan	20th December
Belgium, Cyprus, France, Germany, Hong Kong, Liechtenstein, Luxembourg, Netherlands, United States	21st December
United Kingdom	22nd December

Note: Dates above are subject to change depending on boutique eligibility

Still Need Help?
The fastest way to get an answer to your query is to head to our Customer Help Centre here.

If you need further assistance please contact our friendly Support Team by submitting a request.
Our team is on hand Monday to Friday (9am - 5pm BST) and will aim to respond to you within 12 to 24 hours (excluding weekends).