We‘re a friendly bunch and we're here to help! If your query is order related you can go to your order review page, for more information on the status of your order. If you have any questions about an order please also contact us through your Account. This will ensure that it is passed on to the correct department and dealt with as quickly as possible.

You might also find the answer to your question in our FAQ pages. However if you need further assistance please contact our friendly Support team who would be more than happy to help!

Our Support team is on hand Monday to Friday from 9am to 5pm and will aim to respond to you within 12 - 24hrs, exclusive of weekends.


Telephone: +44 (0)207 193 6444

*If we are experiencing a high volume of calls please leave a voicemail or drop us an email and we will respond as soon as possible

I would like to talk to someone about privacy and my data

If you have any questions on the privacy of your data, you can have a look at our privacy policy or contact us at with the subject: "privacy/personal data request".

Where is Trouva’s head office?

Trouva's head office is at 60 Worship Street, London, EC2A 2EZ

Registered company name: STREETHUB LTD

Registered company number: 08346380

VAT number: GB 153 985 573