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Click and Collect

Shop from local Trouva boutiques online and pick up safely in store

We’re making it easier for you to support your local Trouva boutiques by launching a new Click and Collect service. Shop with select boutiques on Trouva and pick up your order at their shop. This is a free service and available at selected boutiques.

How to use Click and Collect:

  • Look out for this message on boutique and product pages. It signals that they’re offering Click and Collect. button
  • Check where the boutique is located and that you can get to them safely.
  • Add products from that boutique to your basket.
  • Choose the Click and Collect option at checkout.
  • You’ll receive an email when your order is ready to collect from the boutique.
  • Check your email for the boutique’s opening times.

Boutiques offering Click and Collect:

Keep an eye out for the icon, there’s plenty more offering this service.

Things to remember before picking up your order:

  • Wait until you’ve received your email alert before heading to the boutique.
  • Check their opening times for Click and Collect orders.
  • Take ID and your order number with you (you’ll find this on your confirmation email).
  • No longer able to pick up? Let our team know by dropping them an email with your order number.
  • Always wear a mask.